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Sjuksköterskors erfarenheter av arbetsrelaterad stress på akutmottagningar: En litteraturöversikt
Swedish Red Cross University.
Swedish Red Cross University.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Nurses´ experiences of work-related stress in emergency departments : A literature study (English)
Abstract [sv]

Bakgrund: Stress är ett ökande samhällsproblem som har både positiva och negativa fysiska såväl som psykiska effekter på kroppen. Hög arbetsbelastning anses bidra till den ökade stressen. På akutmottagningarna är det vanligtvis höga patientflöden, korta möten och hög arbetsbelastning. Den höga arbetsbelastningen som orsakar stress kan riskera att påverka patientsäkerheten, vårdkvalitén samt omvårdnaden. 

Syfte: Syftet med studien var att belysa sjuksköterskors erfarenheter av arbetsrelaterad stress på akutmottagningar.

Metod: Allmän litteraturöversikt med kvalitativ ansats genomfördes. 

Resultat:  Två teman identifierades: Inre och yttre stressfaktorer och Konsekvenser av arbetsrelaterad stress, samt fem subteman; Resursbrist, Bristande teamarbete, Stöd i arbetsmiljön, Arbetsförhållanden påverkar vårdkvalitén och patientsäkerheten, Påverkan på sjuksköterskors fysiska och psykiska hälsa.

Slutsats: Arbetsrelaterad stress leder till negativa konsekvenser för sjuksköterskornas hälsa samt akut sjuka patienters vård. Hög arbetsbelastning och resursbrist är de främsta orsakerna till den arbetsrelaterade stressen. Vårdkvalitén, patientsäkerheten och den personcentrerade vården påverkas negativt av den stressiga arbetsmiljön som upplevs vara otillräckligt att utföra god omvårdnad i. 

Nyckelord: Akutmottagning, Arbetsrelaterad stress, Sjuksköterskans erfarenhet 

Abstract [en]

Background: Stress is a growing social problem which has both positive and negative physical so well as psychological effects on the body. High workloads are considered to contribute to increased stress. In emergency departments, there are usually high patient flows, short appointments, and high workloads. The high workload that causes stress can risk affecting patient safety, quality of care and nursing care.

Aim: The aim of the study was to highlight nurses' experiences of work-related stress in an emergency department.

Method: A general literature review with a qualitative approach was conducted. 

Results: Two themes were identified: Internal and external stressors and Effect of work-related stress, with five sub-themes: Lack of resources, Lack of teamwork, Support in the work environment, working conditions affect quality of care and patient safety, and Impact on nurses´ physical and mental health. 

Conclusion: Work-related stress leads to negative consequences for nurses' health and the care of acutely ill patients. High workload and lack of resources are the main causes of work-related stress. Quality of care, patient safety and person-centered care are negatively affected by the stressful work environment, which is perceived as insufficient to provide good nursing care.

Keywords: Emergency department, Occupational stress, Nurse's experience 

Place, publisher, year, edition, pages
2023. , p. 40
Keywords [en]
Emergency department, Occupational stress, Nurse's experience
Keywords [sv]
Akutmottagning, Arbetsrelaterad stress, Sjuksköterskans erfarenhet
National Category
Nursing
Identifiers
URN: urn:nbn:se:rkh:diva-4613OAI: oai:DiVA.org:rkh-4613DiVA, id: diva2:1762826
Educational program
Undergraduate Nursing Program
Supervisors
Examiners
Available from: 2023-06-07 Created: 2023-06-05 Last updated: 2023-06-07Bibliographically approved

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