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Hur vårdens bemötande upplevs av patienter med psykisk ohälsa: En litteraturstudie
The Swedish Red Cross University College.
The Swedish Red Cross University College.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
How the treatment of care is experienced by patients with mental illness (English)
Abstract [sv]

Syfte: Att beskriva vuxna patienters upplevelse av bemötande från vårdpersonalen inom psykiatrivården.

Metod: Designen är en allmän litteraturöversikt. Datainsamling har skett i databasen CINAHL, som resulterade i nio kvalitativa vetenskapliga artiklar. 

Resultat: Analysen visade på tre teman: Vårdrelation med respekt för människan, att inte bli sedd och kommunikation.  Resultatet visade att relationen mellan vårdpersonal och patient är av stor vikt. Genom interaktion med vårdpersonalen så skapas ett gemensamt förtroende. Förtroende i relationen ger känslan av att vara förstådd och detta resulterade i en känsla av trygghet. Studierna beskriver att bekräftelse i en vårdrelation skapar en bra relation. Resultatet visade även på att inte bli sedd uppfattades av patienterna som ointresse och brist på engagemang av personalen.

Slutsatser: Författarna drar slutsatsen att vårdrelationen mellan vårdpersonal och patient är viktig för maximal återhämtning, och att en negativ upplevelse av bemötande kan påverka resultatet av den fortsatta vården. Författarna ser en stark koppling mot bemötandets betydelse som understödjer syftet med studien.

Förslag på fortsatt forskning: Författarna rekommenderar forskning med inriktning på vårdpersonalens förutsättningar, politiska- och ekonomiska förutsättningar. Vidare föreslås forskning på om hur synen på psykisk ohälsa ses ur ett folkligt perspektiv. Fortsatt forskning utifrån ett patientperspektiv bedöms dock som det enskilt viktigaste då patienten alltid står i centrum i vården.

Abstract [en]

Aim: To describe adult patients' experience of treatment from healthcare professionals in the psychiatric care industry.

Method: The design is a general literature review. Data collection has taken place in the CINAHL database, which resulted in nine qualitative scientific articles.

Result: The analysis showed three themes: Care relationship with respect for man, not being seen and communication. The results showed that the relationship between healthcare professionals and patients is of great importance. Through interaction with healthcare staff, a common trust is created. Confidence in the relationship gives the feeling of being understood and this resulted in a feeling of security. The studies describe that confirmation in a care relationship creates a good relationship. The result also showed that not being seen by the health care professionals was perceived by the patients as inconvenience and lack of commitment.

Conclusion: The authors conclude that the care relationship between healthcare professionals and patients is important for maximum recovery, and that a negative experience of treatment may affect the outcome of continued care. The authors see a strong link, to the importance of a good care relationship with the patient, connected to the aim of the study. 

Proposal for continued research: Research focusing on healthcare professionals' conditions, political reasons and economic reasons. Perhaps research on how the view of mental health is perceived from a general perspective. Further research from a patient perspective is considered to be the single most important area for further research, when the patient is always at the center of care.

Place, publisher, year, edition, pages
2017. , p. 30
Keywords [en]
encounter, nursing, communication, patient perspective, mental illness, care relationship
Keywords [sv]
bemötande, omvårdnad, kommunikation, patientperspektiv, psykisk ohälsa, vårdrelation
National Category
Nursing
Identifiers
URN: urn:nbn:se:rkh:diva-2570OAI: oai:DiVA.org:rkh-2570DiVA, id: diva2:1198267
Educational program
Undergraduate Nursing Program
Uppsok
Medicine
Supervisors
Examiners
Available from: 2018-04-17 Created: 2018-04-17 Last updated: 2018-04-17Bibliographically approved

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