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Communication and self-management education at nurse-led COPD clinics in primary health care
Karolinska Institutet, Sweden; Centre for Clinical Research, Sweden; Dalarna County Council, Sweden; Dalarna University, Sweden.
The Swedish Red Cross University College. Karolinska Institutet, Sweden.
Karolinska Institutet, Sweden.
Dalarna University, Sweden.
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2009 (English)In: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 77, no 2, p. 209-217Article in journal (Refereed) Published
Abstract [en]

Objective: The aim of the study was to explore the structure, content in communication and self-management education in patients' first consultations at nurse-led chronic obstructive pulmonary disease (COPD) clinics in primary healthcare. Method: Thirty consultations performed by seven registered nurses were videotaped; structure and content in the consultation was analyzed using Pendleton's Consultation Map. Nurses' self-management education was assessed from the content of the conversation: whether important and relevant information and self-management education was given, and how investigations were performed. Results: Each consultation lasted for a mean time of 37.53 min. Communication about reasons for consultations concerned mainly medical and physical problems and to a certain extent patients' perceptions. Teaching about self-management and smoking cessation was of an informative nature. Two consultations ended with shared understanding, and none of the patients received an individual treatment-plan. Conclusion: Nurses rarely planned the consultations on an individual basis and rarely used motivational dialogue in self-management education and in smoking cessation. Practice implications: The findings could be used to help nurses to reflect on how to improve the structure of the visit, self-management education, smoking cessation and patient communication.

Place, publisher, year, edition, pages
Elsevier, 2009. Vol. 77, no 2, p. 209-217
Keywords [en]
Consultation Map, Motivational dialogue, Nurse specialized in chronic obstructive pulmonary disease, Smoking cessation, Videotaped consultations, bronchodilating agent, adult, aged, anamnesis, article, breathing mechanics, chronic obstructive lung disease, clinical article, clinical examination, consultation, content analysis, controlled study, conversation, coughing, disease exacerbation, female, health care facility, human, individualization, interpersonal communication, male, medical information, motivation, nurse patient relationship, nurse practitioner, nursing care, patient attitude, patient care, patient counseling, patient education, physical activity, primary health care, priority journal, psychosocial care, self care, treatment planning, videorecording, Communication, Humans, Middle Aged, Patient Education as Topic, Pulmonary Disease, Chronic Obstructive, Sweden, Treatment Outcome
National Category
Nursing
Identifiers
URN: urn:nbn:se:rkh:diva-3974DOI: 10.1016/j.pec.2009.03.033Scopus ID: 2-s2.0-70350166800OAI: oai:DiVA.org:rkh-3974DiVA, id: diva2:1556045
Note

Correction in: Patient Education and Counseling, 2010, Vol. 79 (2) p. 272. DOI:10.1016/j.pec.2010.03.008.

Available from: 2021-05-20 Created: 2021-05-20 Last updated: 2021-05-20Bibliographically approved

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