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Staff activities and behaviour are the source of many feelings: relatives' interactions and relationships with staff in nursing homes
Red Cross University College of Nursing.
University of Karlskrona/Ronneby.
Luleå University of Technology / Karolinska Instiute.
2001 (English)In: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702, Vol. 10, no 3, 380-388 p.Article in journal (Refereed) Published
Abstract [en]

Family members do not give up their involvement in the life of their older relatives when they move to an institution. Relatives feel that it is they who take the initiative to establish a working relationship with the staff at the nursing home. Relatives want more spontaneous information from staff, particularly about residents' dairy fives, and there is a need for relatives to have opportunities to talk with staff under relaxed conditions. Staff behaviour and activities towards residents and relatives are a source of many feelings for relatives. Relatives' understandings of the challenges faced by staff are not communicated to staff, nor are positive or negative experiences explicitly passed on to staff.

Place, publisher, year, edition, pages
2001. Vol. 10, no 3, 380-388 p.
National Category
Nursing
Identifiers
URN: urn:nbn:se:rkh:diva-1207DOI: 10.1046/j.1365-2702.2001.00509.xPubMedID: 11820548OAI: oai:DiVA.org:rkh-1207DiVA: diva2:759311
Available from: 2014-10-29 Created: 2014-10-21 Last updated: 2014-10-29Bibliographically approved

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